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Team Managers
Helpful articles for team managers and assistant managers
75 articles in this collection
Written by
Jon [BenchApp]
and
Harold
The Best TeamSnap Alternative
Looking to move to BenchApp From TeamSnap? Here's how
Written by
Jon [BenchApp]
Updated over a week ago
How do I find my team join code?
Written by
Harold
Updated over a week ago
Roster
How do I invite players to my team?
Written by
Harold
Updated over a week ago
How can I Import players from a .csv file?
Written by
Harold
Updated over a week ago
Calculating games played
Written by
Harold
Updated over a week ago
Linked accounts
Written by
Harold
Updated over a week ago
Importing players
Written by
Harold
Updated over a week ago
Importing players from a previous season
Written by
Harold
Updated over a week ago
What are player rankings?
And what are they used for?
Written by
Jon [BenchApp]
Updated over a week ago
Players, Spares, and Spectators
How to change a player's class
Written by
Harold
Updated over a week ago
How do I add or edit stats for a player?
Written by
Harold
Updated over a week ago
What are half time players?
Written by
Harold
Updated over a week ago
What does the "This e-mail is already associated with another account" error mean?
Written by
Harold
Updated over a week ago
How do I add a player that already has a BenchApp account?
Written by
Harold
Updated over a week ago
What are linked accounts?
Written by
Harold
Updated over a week ago
How do I remove a player?
Written by
Harold
Updated over a week ago
How do I edit a player?
Written by
Harold
Updated over a week ago
What are the different player classes?
Written by
Harold
Updated over a week ago
How do I add a player?
Written by
Harold
Updated over a week ago
Parent/Guardians
How to add a Parent/Guardian to a Child/Dependant
We'll show you how to add a Parent/Guardian to a Child/Dependant
Written by
Jon [BenchApp]
Updated over a week ago
Managing one or more children
Looking to manage one or more children from a single account?
Written by
Jon [BenchApp]
Updated over a week ago
Schedule
Why are my game times correct in the app/on the website, but different in Google Calendar?
Written by
Harold
Updated over a week ago
Can I import my season from an excel or CSV file?
Written by
Harold
Updated over a week ago
How to change the date formatting in Excel
When uploading your schedule, the date format must be DD/MM/YYYY
Written by
Jon [BenchApp]
Updated over a week ago
What is quick score?
Written by
Harold
Updated over a week ago
How do I remove a game or event?
Written by
Harold
Updated over a week ago
How do I edit an event or game?
Written by
Harold
Updated over a week ago
How do I add events to my schedule?
Written by
Harold
Updated over a week ago
Permissions and Roles
How to transfer manager access?
Written by
Harold
Updated over a week ago
What is the differences between a manager and assistant manager?
Written by
Harold
Updated over a week ago
RSVP / Attendance
What is the waitlist?
What is the waitlist and how does it work?
Written by
Jon [BenchApp]
Updated over a week ago
How do automatic spare invites work?
Written by
Harold
Updated over a week ago
Do players set to "Injured" or "Vacation" receive notifications?
Written by
Harold
Updated over a week ago
What is a manual callout?
Written by
Harold
Updated over a week ago
When are attendance text messages sent?
Written by
Harold
Updated over a week ago
When are attendance e-mails sent?
Written by
Harold
Updated over a week ago
What is text message attendance?
Written by
Harold
Updated over a week ago
Communication
What is team chatter?
Written by
Harold
Updated over a week ago
What is a broadcast?
Written by
Harold
Updated over a week ago
Notifications
Players being automatically checked out
Written by
Harold
Updated over a week ago
When are attendance text messages sent?
Written by
Harold
Updated over a week ago
When are attendance e-mails sent?
Written by
Harold
Updated over a week ago
BenchApp PRO
How to restore an Apple In-App Purchase
Written by
Jon [BenchApp]
Updated over a week ago
Do I have to pay to use BenchApp?
Written by
Harold
Updated over a week ago
What is BenchApp PRO?
Written by
Harold
Updated over a week ago
How much does BenchApp PRO cost?
Written by
Harold
Updated over a week ago
Do all my players have to upgrade to PRO?
Written by
Harold
Updated over a week ago
Can I run multiple teams with one subscription?
Written by
Harold
Updated over a week ago
How do I move a subscription from one team to another?
Written by
Jon [BenchApp]
Updated over a week ago
How to request a refund for a PRO subscription paid through the AppStore?
Written by
Harold
Updated over a week ago
How do I cancel my PRO upgrade?
Need to unsubscribe? It's easy.
Written by
Harold
Updated over a week ago
Covid-19 Health Check
Covid-19 Health Check
Written by
Harold
Updated over a week ago
The Health Check Questions
Written by
Harold
Updated over a week ago
The Health Check Results
Written by
Harold
Updated over a week ago
Payments & Finances
Require players to pre-pay before checking IN
Pay to play makes sure your bench is full and their dues are paid
Written by
Jon [BenchApp]
Updated over a week ago
What is a delinquent payment?
Written by
Harold
Updated over a week ago
How to mark a fee as paid
Written by
Harold
Updated over a week ago
What does it cost me to accept credit cards?
Written by
Harold
Updated over a week ago
Can BenchApp remind my players of their overdue fees?
Written by
Harold
Updated over a week ago
Can I accept credit card payments from my players and spares?
Written by
Harold
Updated over a week ago
Team settings
How does the auto waitlist work?
Written by
Harold
Updated over a week ago
Can I re-name my division?
Written by
Harold
Updated over a week ago
This player has not yet logged into this season
Written by
Harold
Updated over a week ago
How do I change my sport type?
Written by
Harold
Updated over a week ago
How do I remove a team?
Written by
Harold
Updated over a week ago
How do I re-name my team?
Written by
Harold
Updated over a week ago
How does the automatic drink system work?
Written by
Harold
Updated over a week ago
Seasons
How do I manage my season?
Written by
Harold
Updated over a week ago
How do I start a new season?
Written by
Harold
Updated over a week ago
Can I re-name my season?
Written by
Harold
Updated over a week ago
Duties
Un-assigning duties
Written by
Harold
Updated over a week ago
Accepting a volunteer duty
Written by
Harold
Updated over a week ago
Assigning duties
Written by
Harold
Updated over a week ago
Polls & Bulletins
Error when trying to archive Poll or Bulletin
Can't archive a poll or bulletin? Read this article
Written by
Jon [BenchApp]
Updated over a week ago
How do I post a team poll?
Need to poll your players or parents? Try a poll!
Written by
Jon [BenchApp]
Updated over a week ago