Team Managers
Helpful articles for team managers and assistant managers
74 articles
The Best TeamSnap AlternativeLooking to move to BenchApp From TeamSnap? Here's how
How do I find my team join code?Share your unique team code so players can join instantly
How do I hide personal contact details?Need to hide personal details of your players?
How do I invite players to my team?Four easy ways to get players onto your BenchApp roster
Manage multiple children under one parent accountAllow parents to log in as multiple children under the same account
How do I import players from a CSV file?Add your whole roster at once by uploading a spreadsheet
Calculating games playedTrack how many games each player has played — manually or automatically
Linked accountsLink a spectator account to a roster player so they can set attendance on their behalf
Importing players
Importing players from a previous season
What are player rankings?And what are they used for?
How to change a player's class
How do I add or edit stats for a player?
What are half time players?
What does the "This e-mail is already associated with another account" error mean?
How do I add a player that already has a BenchApp account?
How do I remove a player?
How do I edit a player?
What are the different player classes?
How do I add a player?Learn how to add players to your team roster in BenchApp. You can add them manually, share an invite code, pull from another team, or upload a CSV.
Why are my game times correct in the app/on the website, but different in Google Calendar?
Sync your schedule to your leagueBe notified as soon as your league makes schedule changes
Can I import my season from an excel or CSV file?
How to change the date formatting in ExcelWhen uploading your schedule, the date format must be DD/MM/YYYY
What is quick score?
How do I remove a game or event?
How do I edit an event or game?Update game times, locations, and other details on your schedule
How do I add events to my schedule?
How to restore an Apple In-App Purchase
Do I have to pay to use BenchApp?
What is BenchApp PRO?
How much does BenchApp PRO cost?
Do all my players have to upgrade to PRO?
Can I run multiple teams with one subscription?
How do I move a subscription from one team to another?
How to request a refund for a PRO subscription paid through the AppStore?
How do I cancel my PRO upgrade?Need to unsubscribe? It's easy.
Require players to pre-pay before checking IN (Pay to Play)Reduce no-shows and get paid before the game — automatically
What is a delinquent payment?
How to mark a fee as paid
What does it cost me to accept credit cards?
Can BenchApp remind my players of their overdue fees?
Can I accept credit card payments from my players and spares?
Player Refund FailuresHaving issues refunding player payments? Find out why and how to fix it
How does the auto waitlist work?
Can I re-name my division?
This player has not yet logged into this season
How do I change my sport type?
How do I remove a team?
How do I re-name my team?
How does the automatic drink system work?
How to disable drinksNo need for the drink system? You can disable it completely