Team Managers

Helpful articles for team managers and assistant managers

68 articles in this collection
Written by Jon Marus and Harold

How do I find my team join code?

Written by Harold
Updated over a week ago

Roster

What are player rankings?

And what are they used for?

Written by Jon Marus
Updated over a week ago

How do I invite players to my team?

Written by Harold
Updated over a week ago

How can I Import players from a .csv file?

Written by Harold
Updated over a week ago

Calculating games played

Written by Harold
Updated over a week ago

Linked accounts

Written by Harold
Updated over a week ago

Importing players from a previous season

Written by Harold
Updated over a week ago

Players, Spares, and Spectators

How to change a player's class

Written by Harold
Updated over a week ago

How do I add or edit stats for a player?

Written by Harold
Updated over a week ago

What are half time players?

Written by Harold
Updated over a week ago

What does the "This e-mail is already associated with another account" error mean?

Written by Harold
Updated over a week ago

How do I add a player that already has a BenchApp account?

Written by Harold
Updated over a week ago

What are linked accounts?

Written by Harold
Updated over a week ago

How do I remove a player?

Written by Harold
Updated over a week ago

How do I edit a player?

Written by Harold
Updated over a week ago

What are the different player classes?

Written by Harold
Updated over a week ago

How do I add a player?

Written by Harold
Updated over a week ago

How do I invite players to my team?

Written by Harold
Updated over a week ago

Schedule

Why are my game times correct in the app/on the website, but different in Google Calendar?

Written by Harold
Updated over a week ago

Can I import my season from an excel or CSV file?

Written by Harold
Updated over a week ago

How to change the date formatting in Excel

When uploading your schedule, the date format must be DD/MM/YYYY

Written by Jon Marus
Updated over a week ago

What is quick score?

Written by Harold
Updated over a week ago

How do I remove a game or event?

Written by Harold
Updated over a week ago

How do I edit an event or game?

Written by Harold
Updated over a week ago

How do I add events to my schedule?

Written by Harold
Updated over a week ago

Permissions and Roles

How to transfer manager access?

Written by Harold
Updated over a week ago

What is the differences between a manager and assistant manager?

Written by Harold
Updated over a week ago

RSVP / Attendance

How do automatic spare invites work?

Written by Harold
Updated over a week ago

Do players set to "Injured" or "Vacation" receive notifications?

Written by Harold
Updated over a week ago

What is a manual callout?

Written by Harold
Updated over a week ago

When are attendance text messages sent?

Written by Harold
Updated over a week ago

When are attendance e-mails sent?

Written by Harold
Updated over a week ago

What is text message attendance?

Written by Harold
Updated over a week ago

Communication

What is team chatter?

Written by Harold
Updated over a week ago

What is a broadcast?

Written by Harold
Updated over a week ago

Notifications

Players being automatically checked out

Written by Harold
Updated over a week ago

When are attendance text messages sent?

Written by Harold
Updated over a week ago

When are attendance e-mails sent?

Written by Harold
Updated over a week ago

What is a manual callout?

Written by Harold
Updated over a week ago

BenchApp PRO

Do I have to pay to use BenchApp?

Written by Harold
Updated over a week ago

What is BenchApp PRO?

Written by Harold
Updated over a week ago

How much does BenchApp PRO cost?

Written by Harold
Updated over a week ago

Do all my players have to upgrade to PRO?

Written by Harold
Updated over a week ago

Can I run multiple teams with one subscription?

Written by Harold
Updated over a week ago

How do I move a subscription from one team to another?

Written by Jon Marus
Updated over a week ago

How to request a refund for a PRO subscription paid through the AppStore?

Written by Harold
Updated over a week ago

How do I cancel my PRO upgrade?

Written by Harold
Updated over a week ago

Covid-19 Health Check

Covid-19 Health Check

Written by Harold
Updated over a week ago

The Questions

Written by Harold
Updated over a week ago

The results

Written by Harold
Updated over a week ago

Payments & Finances

What is a delinquent payment?

Written by Harold
Updated over a week ago

How to mark a fee as paid

Written by Harold
Updated over a week ago

What does it cost me to accept credit cards?

Written by Harold
Updated over a week ago

Can BenchApp remind my players of their overdue fees?

Written by Harold
Updated over a week ago

Can I accept credit card payments from my players and spares?

Written by Harold
Updated over a week ago

Team settings

How does the auto waitlist works?

Written by Harold
Updated over a week ago

Can I re-name my division?

Written by Harold
Updated over a week ago

This player has not yet logged into this season

Written by Harold
Updated over a week ago

How do I change my sport type?

Written by Harold
Updated over a week ago

How do I remove a team?

Written by Harold
Updated over a week ago

How do I re-name my team?

Written by Harold
Updated over a week ago

How does the automatic drink system work?

Written by Harold
Updated over a week ago

Seasons

How do I manage my season?

Written by Harold
Updated over a week ago

Can I re-name my season?

Written by Harold
Updated over a week ago

How do I start a new season?

Written by Harold
Updated over a week ago

Duties

Un-assigning duties

Written by Harold
Updated over a week ago

Accepting a volunteer duty

Written by Harold
Updated over a week ago

Assigning duties

Written by Harold
Updated over a week ago