Skip to main content
All CollectionsTeam ManagersPlayers, Spares, and Spectators
What does the "This e-mail is already associated with another account" error mean?
What does the "This e-mail is already associated with another account" error mean?
Updated over 3 years ago

If you see the following error "This e-mail is already associated with another account. Remove this player and add again with this new e-mail address.", simply follow these steps:

  1. Remove the player from your roster by clicking on their name, and selecting "Remove". This will not remove their BenchApp account, only their connection to your team.

  2. Re-create the player, inputting the same e-mail address that is already associated to their previous BenchApp account. This will now link them properly to your team, using their existing account.

Did this answer your question?