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How do I change my e-mail?

Change the email address used for your BenchApp account.

Use this guide when you want BenchApp to use a different email address — for logging in and for the attendance emails, reminders and team messages you receive.

This is for anyone with a BenchApp account.

Step 1: Open your profile

  1. Go to Account. On the web it's under your avatar at the bottom of the sidebar; in the app it's the Account tab.

  2. Click or tap your name at the top of the page.

The Account page with the name and email row at the top circled, on desktop and in the iOS app

Step 2: Open your email settings

  1. Under Contact, choose Email.

The Profile page in the iOS app with the Email row circled

Step 3: Enter the new address

Your new address becomes your login straight away. Teams, history and settings stay exactly as they were.

  1. Replace the address in the Email field. It saves when you leave the field — there is no separate Save button.

The Email page with the email address field, on desktop and in the iOS app

Tip: If you see "This e-mail is already associated with another account", you already have a second BenchApp account under that address. See What does the "This e-mail is already associated with another account" error mean?

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