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How do I change my name?

Update the name your team sees, or the name on your BenchApp account.

Use this guide when your name is wrong somewhere in BenchApp — a typo, a manager who entered it for you, or a nickname you'd rather go by on one team.

There are two names, and they're changed in different places. The name your team sees on the roster, schedule and attendance lists is set per team, so you can be "Benny" on one team and "Ben Chapp" on another. Your account name is only shown in public Chatter rooms.

Step 1: Change the name your team sees

This is the name on your team's roster, schedule and attendance lists. Set it separately for each team you're on.

  1. Go to Account, then Teams, and choose the team.

  2. Under Team Details, choose Alias.

  3. Type the name you want on this team. It saves when you leave the field — there is no separate Save button.

The Account page with the Teams row circled, on desktop and in the iOS app

The team page with the Alias row circled at the top of Team Details, on desktop and in the iOS app

The Alias page with the Team Alias field, on desktop and in the iOS app

Step 2: Change your account name

Only needed if you want a different name in public Chatter rooms and on Finder — it doesn't change what your teams see.

  1. Go to Account and click or tap your name at the top of the page.

  2. Under Contact, choose Name, Phone, Zip/Postal.

  3. Edit the Name field. It saves when you leave the field.

The Account page with the name and email row at the top circled, on desktop and in the iOS app

The Profile page in the iOS app with the Name, Phone, Zip/Postal row circled

The Name page with Name, Phone and Zip / Postal fields, on desktop and in the iOS app

Tip: Changed your account name but your teammates still see the old one? That's the team alias — go back to Step 1.

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